Questions we get a lot

Search on our website or call +1 857 416 1565. An agent confirms the fare, the rules that come with it and the total price. Once you approve, we take payment and issue your ticket.

Usually within [X HOURS] of payment. It comes by email with your airline booking reference. Check your spam folder, and call us if it hasn't arrived.

Yes. Fares on our site are per person unless it says otherwise. Your agent will always quote the total for everyone travelling before you pay.

Nonstop flies straight to your destination. Direct may stop on the way but you stay on the same flight number, often the same plane. Connecting means changing planes at another airport.

Only after you approve the itinerary. You may see more than one charge on your statement — for example, one from the airline and one from Travelsofare for our service fee.

No. Taxes and our service fee are included in the price we quote. Fees for changes or cancellations after ticketing are listed on our Post-Ticketing Fees page.

[YOUR ANSWER — e.g. debit card, bank transfer, or other methods you accept.]

Yes. Cancel within 24 hours of booking free of charge from us. After that, call us and we'll cancel it with the airline and get you the refund or travel credit your fare allows. We tell you the exact amount before we cancel.

Yes — that's what we're here for. Call us or message us with your booking number and we'll find the best new flight, whether it's a different date, time, airport or route. If the airline charges a change fee or there's a fare difference, we tell you the total first and only make the change once you say yes.

Usually, yes. Most airlines allow small spelling corrections, and we handle the request for you. Contact us as soon as you notice — it's easier and cheaper before the travel date.

We'll contact you with the new times and your options. If the change doesn't work for you, we'll help you find an alternative or request a refund where the airline allows it.

It depends on your citizenship and destination. Travelers are responsible for their own documents, so check with the embassy or consulate of the country you're visiting before you book.

Seat selection and baggage allowances are set by each airline. Tell your agent what you need and we'll tell you what's included and what costs extra.

Children under 2 can usually fly on an adult's lap, but they still need a ticket, which may have taxes or a reduced fare. Let us know when you book.

Yes. Tell us when you book and we'll pass the request to the airline. Ask at least 48 hours before departure so the airline can prepare.

[YOUR ANSWER — whether you sell insurance, through which provider, or recommend travelers buy their own.]